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Technical Help Desk (Microsoft) Test
Our Technical Help Desk (Microsoft) test measures your knowledge of troubleshooting core end-user problems using common office software in the Windows platform. Designed for experienced help desk professionals, this test covers the following topics: Hardware, Help Desk Operations, Internet Explorer, Microsoft Office, Networking and Connectivity, Operating Systems, PC Peripherals, Software, and System Security and Maintenance.
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Scope of the Online Technical Help Desk (Microsoft) Test
Assessment Method of Questions
Multiple choice questions
Each question has between 2 and 8 options out of which 1 or more may be correct.
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