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Retail Management (U.S.) Test

Our Retail Management test measures your knowledge of managing in a retail environment. Designed for all retail managers, this test covers the following topics: Customer Service, Financial Management, Human Resources, Loss Prevention, Sales Generation, and Staff Management.

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Scope of The Online Retail Management (U.S.) Test

	Basic Management Communicating Corporate Culture Decision Making Employment Law Leadership Merchandising Standards Merchandising-Replenishment Merchandising-Store Layout Planning Problem Solving Sexual Harassment Teamwork Time Management Customer Service Customer Complaints Point of Sales Operations Financial Management Expense Control Financial Analysis Inventory Control Payroll Human Resources Coaching and Counseling Interviewing Performance Reviews Recruiting Retention Loss Prevention Customer Safety Employee Safety External Controls Internal Controls Sales Generation Marketing Obstacles and Opportunities Sales Analysis Sales Training Staff Management Controlling Delegating Motivating Training and Development Adult Learning Principles Meeting Skills Orientation Product Knowledge

Duration

40 minutes.

Assessment Method of Questions

Multiple choice questions

Each question has between 2 and 8 options out of which 1 or more may be correct.

More links

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Keywords

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