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CRM Concepts Test
Our CRM Concepts test measures your knowledge of Customer Relationship Management (CRM) systems and methodology. Designed for the experienced CRM professional, this test includes the following topics: Business Integration, Deploy, Development, Enterprise Wide Solution, Implementation, Management Buy-In, Planning, and Program Management.
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Scope of the online CRM Concepts Test
Assessment Method of Questions
Multiple choice questions
Each question has between 2 and 8 options out of which 1 or more may be correct.
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